We answer every message ourselves. There is no ticket queue and no bot.
Email — fastest
[email protected]. Include your order number if you have one.
Response time: within one business day. Our team works from Vietnam (GMT+7), so if you write during the US evening your reply will usually arrive by the next US morning. We would rather tell you that than pretend to be in the next town over.
Phone
+1 (302) 329-8111
Monday to Friday, 9:00 AM – 1:00 PM Eastern Time
Outside those hours, email is genuinely faster — it reaches the same people and we answer it first thing.
Contact form
Use the form below if you would rather not open your email client. It reaches the same inbox.
Error: Contact form not found.
What to include
- Order status question — your order number and the email you ordered with.
- Sizing question — the product name and your usual size in a shirt you already own. Every product page carries a measured size chart; we measure the actual garments rather than copying a supplier’s PDF.
- Return or exchange — your order number and a photo if the item arrived damaged. Read Returns & Exchanges first so you know what is possible for a made-to-order item.
- Copyright or trademark concern — see DMCA.
Business details
Tee Story House is operated by Godfashion Ecom, LLC, formed in Delaware on April 17, 2026.
Registered business address: 328 Beech Lane, Middletown, DE 19709-9524, United States